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Click to view Dr.Jones's profile Dr.Jones 237 posts since
Nov 15, 2007
15. Re: Failure on commercial product Mar 24, 2008 12:54 PM
in response to: Chris H
Issue for Pixel has been resolved, purchase is again available. Chris H you have a PM...
Click to view Chris H's profile Chris H 22 posts since
Feb 8, 2008
16. Re: Failure on commercial product Mar 27, 2008 5:48 AM
in response to: Dr.Jones

Thanks, it is indeed sorted and is now installed on my laptop.

For what it's worth the instructions from CNR to get it authorised are in error, the username and password is wrong. What I needed to do was this:

  • Order Pixel through CNR
  • Go to the Pixel website and use the lost password form to determine your username (likely to be email) and password
  • Use these values to authorise Pixel

Likely to be a bug that someone needs to sort at CNR.


Anyways, thanks to all involved in getting the process sorted.

Click to view Dr.Jones's profile Dr.Jones 237 posts since
Nov 15, 2007
17. Re: Failure on commercial product Mar 27, 2008 7:26 AM
in response to: Chris H
Does the Purchase History Send Activation Code link work?
Click to view Chris H's profile Chris H 22 posts since
Feb 8, 2008
18. Re: Failure on commercial product Mar 27, 2008 8:06 AM
in response to: Dr.Jones

Yes, the link worked but all it did was to resend the info received the first time round which contained the duff username and password.


PM sent Dr Jones.

Click to view S W Mumford's profile S W Mumford 6 posts since
Jan 4, 2008
19. Re: Failure on commercial product Mar 27, 2008 6:23 PM
in response to: Dr.Jones

I tried to purchase the Pixel Image Editor a few moments ago. All I received was a short text file labelled Pixel_Image_Editor.CNR.

<?xml version="1.0" encoding="UTF-8"?>
<cnr-client>
<product-id>17185</product-id>
<product-name>Pixel Image Editor</product-name>
<action>INSTALL</action>
<user-auth-token>FE13F005-B3A3-BD58-A080-F07D60152025</user-auth-token>
</cnr-client>

Click to view JDoyle's profile JDoyle 174 posts since
Nov 27, 2007
20. Re: Failure on commercial product Mar 27, 2008 7:18 PM
in response to: S W Mumford

OS version and CNR client version?

Which browser are you using?


JD

Click to view Dr.Jones's profile Dr.Jones 237 posts since
Nov 15, 2007
21. Re: Failure on commercial product Mar 27, 2008 9:20 PM
in response to: S W Mumford
mumford at mumford dot ca wrote:

I tried to purchase the Pixel Image Editor a few moments ago. All I received was a short text file labelled Pixel_Image_Editor.CNR.

<?xml version="1.0" encoding="UTF-8"?>
<cnr-client>
<product-id>17185</product-id>
<product-name>Pixel Image Editor</product-name>
<action>INSTALL</action>
<user-auth-token>FE13F005-B3A3-BD58-A080-F07D60152025</user-auth-token>
</cnr-client>

Pls. verify the CNR Client is installed. From the console command prompt:
Laptop:~$ apt-cache policy cnr-client
cnr-client:
Installed: 0.2.3690-0cnr1~feistyskipjack1
Candidate: 0.2.3690-0cnr1~feistyskipjack1
Click to view S W Mumford's profile S W Mumford 6 posts since
Jan 4, 2008
22. Re: Failure on commercial product Mar 28, 2008 9:47 PM
in response to: Dr.Jones
I'm using version 5.2 and apparently the right CNR client is not installed. From the download instructions it appears I'm out of luck until I change to version 6.
Click to view Dr.Jones's profile Dr.Jones 237 posts since
Nov 15, 2007
23. Re: Failure on commercial product Mar 28, 2008 10:49 PM
in response to: S W Mumford
mumford at mumford dot ca wrote:
I'm using version 5.2 and apparently the right CNR client is not installed. From the download instructions it appears I'm out of luck until I change to version 6.
Sorry, correct, CNR.com doesn't currently support Linspire Five-0 (build 5.1.427)...
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